FAQ

1. Click "Start" icon
2. Enter an active mobile phone number. Make sure the entered mobile number is correct because Ai Care will send a verification code via SMS to that number
3. Click "Continue"
4. Enter the 6-digit OTP code
5. You have been registered to Ai Care

After you have registered your mobile number in the Ai Care application, you will be directed to the 'Create Profile' page. After entering your personal information, click "Finish"

1. Click 'Account' at the bottom of the screen
2. Click 'Select Profile' to choose which profile need to be edited
3. Click "See Details" at profile
4. Click "Edit Profile" below the selected profile
5. Edit the information on the selected profile, then click "Next" to save the changes

In one account, you can create multiple profiles that correspond to the intended family members, using the following steps:

1. Click 'Account' at the bottom of the screen
2. Click the icon at the top right of your screen
3. Fill in the data that corresponds to the new profile
4. Click "Next" to save the new profile

Or you can add new profile by selecting "Create Profile" at the bottom of the screen

Yes

You can edit family member's profile using the following steps:

1. Click 'Account' at the bottom of the screen
2. Click 'Select Profile' to choose which profile need to be edited
3. Click "See Details" at profile
4. Click "Edit Profile" below the selected profile
5. Edit the information on the selected profile, then click "Next" to save the changes

1. Click"Forgot Password"
2. Enter your mobile phone number

Ai Care always maintains the security of user privacy data